Oracle for Consumer Goods

DAS has a legal advice helpline, available whether you’re facing a serious legal issue or just want to check something with an adviser. However, while in most cases the refund amount can’t be reduced within the six month period, in the case of a car sale, the seller can make a ‘reasonable reduction’ based on how much the car has been used. If the goods sold by the trader don’t meet the requirements set out by the Consumer Rights Act , the consumer has a short period during which they can reject the goods. It’s also worth noting that businesses aren’t entitled to the 14-day cooling off period.

Community care services can include services provided in your own home, or at another location within the community. Before you start your Christmas shopping make sure you understand your rights and read our Christmas shopping tips. Quality is an integral part of … Read More

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Consumer markets industry insights and services

You should seek legal advice before entering into a credit agreement with another business. Problems with goods and services can cover a wide range of issues from being sold faulty products to receiving a poor service from a builder. In some cases, you may be tricked into parting with cash by unscrupulous sales people or rogue traders. If you haven’t received the standard of product or service that you expected, you are able to take legal action. Businesses exist to provide either a good or service to consumers and the general public. As we mentioned earlier, the Consumer Rights Act applies to digital content too, so it must meet the description, be fit for purpose, and meet quality standards.

You may not have signed a contract or even been given a receipt but even something as simple as buying a newspaper from the local shop is considered to be forming … Read More

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